skip to main content

Survey demonstrates overwhelming community support for London Southend Airport

Over 7,000 people took part in airport survey 

90% of local respondents scored at least 8/10 for overall favorability

Over 7,000 people have participated in a survey commissioned by London Southend Airport, showing huge community support for the airport.

  • 74% of local people gave 10/10 for airport contribution to the local area
  • 65% gave 10/10 overall favorability rating
  • Over 5,000 local people scored 8-10/10 for environmental management 

Respondents to the survey, designed to understand the views of local residents, also felt London Southend Airport delivered a valuable contribution to the local economy and jobs market. 74% of people living within the Southend borough and Rochford district gave the airport 10/10 for its contribution to the local area, with 86% scoring it between 8-10 out of ten. 

Over 5,000 local people scored the airport between 8-10 out of ten for its environmental management, a key focus for the airport as it reviews sustainable options to build back better under its environmental action plan. 

The survey covered a range of topics from favourability to the airport’s contribution to the local economy, environmental action to future destinations. 

It also allowed respondents to include comments and further feedback:

“It’s so convenient and easy to use.” 

“Airport is a major boost to the Southend economy and a prestigious asset to the new City.” 

“Would very much welcome an expansion of the airport.” 

Glyn Jones, CEO, London Southend Airport, commented “It is heart-warming to see such overwhelming support for the airport from local people, and I would like to take this opportunity to thank everyone who shared their valuable feedback. We want London Southend Airport to be an airport that delivers for its community. Understanding what people think and how we can improve is central to achieving that aim. Acting on feedback will help us plan ahead to deliver a better, greener airport with our usualgreat passenger experience at its heart.”

London Southend will continue to listen and learn from its communities and its passengers, responding carefully to feedback as it returns to passenger operations. This will ensure that future growth remains sustainable, delivers the right choice of destinations and provides a wide range of job opportunities.

The full survey results are now available on the London Southend Airport website under its Connecting Communities page.

About London Southend Airport

London Southend Airport is one of the UK’s fastest-growing regional airports, with a 133% increase in flights compared to summer 2024 and 122 departures per week. Our dedicated on-site train station ensures seamless connectivity, with a 10-minute train-to-gate time and direct services from Stratford, London in 43 minutes and London Liverpool Street in just 52 minutes. 

Renowned for sensational customer experience, we manage all key operations in-house, delivering an easy, speedy, friendly journey from arrival to departure. easyJet passengers rank us among the UK’s top airports for satisfaction and our own private London Southend Jet Centre is the fastest growing in the country.