Best price guarantee
Parking price match
Found off-site parking for less? We’ll match it.
If you find off-site airport parking cheaper than our Long Stay car park once you’ve booked, we will refund the difference.
We’ll simply refund the difference between what you have paid and the off-site competitor price.
Promotional codes on competitor websites are excluded from this claim (whether publicly advertised or not). It must be full price on both London Southend Airport and the competitor’s website. Excludes Long Stay Early Bird.
How it works
1.
Book Long Stay and if you find off-site parking any cheaper, we’ll refund the difference
2.
Find a lower price within 24 hours and submit your claim – we’ll aim to refund you within 7 working days
3.
We will only price match airport parking providers and not providers such as local council car parks, Just Park app etc.
- The price is publicly available once you have booked, or within 24 hours of booking
- The parking is provided by an approved airport parking provider (local council car parks, retail parks and locations via apps such as RingGo or JustPark are excluded)
- The product is like-for-like versus our Long Stay product (eg. you park off-site and get a shuttle to the airport). EV charging, meet & greet products etc do not apply.
- The same travel dates and entry/exit times
Tell us about the cheaper parking option you’ve found
Terms & conditions
Click to read
Promotional codes on competitor websites are excluded from this claim (whether publicly advertised or not).
It must be full price on both London Southend Airport and the competitor’s website.
These comparative rules apply:
- The price is publicly available once you have booked, or within 24 hours of booking
- The parking is provided by an approved airport parking provider (local council car parks, retail parks and locations via apps such as RingGo or JustPark are excluded)
- The product is like-for-like versus our Long Stay product (eg. you park off-site and get a shuttle to the airport). EV charging, meet & greet products etc do not apply.
- The same travel dates and entry/exit times
To claim under our Best Price Guarantee you need to submit a claim through the form on this page.
As part of the form you will need to provide information on the claim as well as screenshots to prove the claim.
The claim must be made within 24 hours of booking your parking at London Southend Airport.
We’ll review your claim within 7 working days and if approved, refund the difference within 14 working days. The refund will be made to your original payment method.
The Best Price Guarantee may be changed, withdrawn or restricted for any reason, without notice.
Amending a booking and making a Best Price Guarantee claim is excluded. The difference in price will need to be paid fully.
If you cancel your booking after receiving a Best Price Guarantee refund, you will only be refunded the net value of your booking (not the original full amount).
If we deem any improper use (fraudulent or otherwise) of our Best Price Guarantee to obtain refunds may result in the booking being cancelled and your vehicle/personal profile banned from using our services.