Thursday, 23 July: Unfortunately our car park payment provider recently experienced a technical issue. As a result, a handful of bookings were successfully created in our system, but the payment was never processed.

We appreciate this isn’t ideal – and we completely understand how frustrating it might feel to be contacted after you’ve already received a booking confirmation.

To make sure we can honour everyone’s booking and avoid any issues when customers arrive at the airport, we’re kindly asking that customers complete the outstanding payment using a link to our payment platform known as ‘Collect Checkout’.

We would be grateful if customers could complete the payment as soon as possible. If payment isn’t received in 7 days, we may have to cancel bookings.

We sincerely apologise for the inconvenience this has caused and thank our London Southend Airport customers for their patience and understanding while we resolve this issue.

If you have any questions, please submit a ‘Parking’ enquiry form on our Contact Us page, or email [email protected] directly.

Thank you,

London Southend Airport

Easy. Speedy. Friendly.