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Airlines at London Southend Airport

London Southend Airport introduces Hidden Disabilities Sunflower

London Southend Airport has announced a plan to create a more inclusive environment for all of its passengers by introducing the Hidden Disabilities Sunflower. 

The Hidden Disabilities Sunflower lanyard is a globally recognised symbol that has been designed for people with disabilities or conditions that may not be immediately apparent. The lanyard works as a visual cue to provide a simple but effective way for passengers with hidden disabilities or conditions to indicate that they may need extra help or more time in shops, at work, on transport or in public spaces. 

Approximately 1.3 billion people globally live with a disability. That’s 1 in 7 of us. Many of these are non-visible conditions. These can include neurological, cognitive and neurodevelopmental conditions, as well as physical, visual, auditory and sensory difficulties. These can also include chronic health conditions such as arthritis, diabetes, chronic pain and sleep disorders.

By wearing the Hidden Disabilities Sunflower lanyard at London Southend Airport, passengers can discreetly indicate that they may need additional support. While the Sunflower lanyard does not allow passengers to skip queues, help can include having more time to board a flight or assistance navigating the airport’s train station, and security and baggage systems. 

In many cases, support can be as simple as requiring a little extra understanding and assistance from airport staff. By making invisible disabilities more visible, the Sunflower is designed to help create a more inclusive environment for all passengers.

CEO London Southend Airport, John Upton, said: “London Southend is proud to be offering the Hidden Disabilities Sunflower to its passengers, and hopes that it will help to make travel a more positive experience for everyone. The airport is committed to creating an inclusive environment where everyone is welcome, and the Hidden Disabilities Sunflower is just one of the ways in which it is striving to achieve this goal.”

Paul White, CEO, Hidden Disabilities Sunflower said: “We are delighted that London Southend Airport has joined the global Hidden Disabilities Sunflower network to support its passengers with invisible disabilities. London Southend Airport prides itself on being welcoming to everyone, and airport staff have received our training making the airport Sunflower-friendly. Sunflower wearers will be recognised and offered the extra time and support they need.”

About London Southend Airport

London Southend Airport is one of the UK’s fastest-growing regional airports, with a 133% increase in flights compared to summer 2024 and 122 departures per week. Our dedicated on-site train station ensures seamless connectivity, with a 10-minute train-to-gate time and direct services from Stratford, London in 43 minutes and London Liverpool Street in just 52 minutes. 

Renowned for sensational customer experience, we manage all key operations in-house, delivering an easy, speedy, friendly journey from arrival to departure. easyJet passengers rank us among the UK’s top airports for satisfaction and our own private London Southend Jet Centre is the fastest growing in the country.