From the facilities available to how security works, we answer your airport questions here
Frequently asked questions
Get answers to common queries about entering the UK at London Southend Airport.
I have lost my passport at the airport – who do I contact?
All found documents are returned to the British Passport Office or your embassy. Any enquiries about lost or stolen British passports can be made to the Passport Office: +44 (0) 300 222 0000. You must cancel a lost or stolen passport as soon as possible. More information can be found on the UK Government website.
Do I need a visa to enter the UK?
Certain countries will need a visa to enter the UK. Please contact the UK embassy in the country that you are located for further information, or check the UK Government website.
Where can I get more information about immigration?
For more information about immigration, visit the UK Government website.
Does London Southend participate in the UK Border Registered Traveller programme?
Yes. Registered Travellers will be recognised and can use UK and EU passport entry lanes on arrival. You also won’t need to fill in a landing card. Read more information and to apply to join the programme.
What are the UK entry requirements?
For the latest advice on UK entry requirements, please visit the gov.uk website.
What is Advance Passenger Information (API)?
For the latest information regarding Advance Passenger Information, please visit the dedicated page on gov.uk.
Can a UK resident get free medical care in the EU?
For the latest advice on receiving medical care in the EU, please visit the dedicated page on gov.uk.
What can I bring into the UK from the EU?
For the latest advice on bringing goods into the UK, please visit the dedicated page on gov.uk.
Will a UK resident need a visa to visit EU countries?
For the latest advice on visiting the EU from the UK, please visit the dedicated page on gov.uk.
How long is the expected wait time for passport control upon arrival at London Southend Airport?
Once you land at London Southend Airport, you will pass through the Arrivals hall, where Border Force operates and completes passport checks. The maximum queuing time target for UK immigration is currently set at 60 minutes by the Home Office.
More often than not, passengers are through passport control within a matter of minutes, but should you experience a wait longer than 60 minutes please contact Border Force at [email protected].