Of course! We understand that people can’t always arrive at our car parks exactly when they say they will, which is why we have a 4 hour grace period either side of your pre-booked entry and exit times. However, if you overstay this grace period, you will be subject to our overstay charges, charged at the 24 hour turn up rate in each of our car parks.
Bookings can be made up to 12 hours before arrival at the airport.
You can amend your booking in the Manage My Booking facility on our online booking site.
Please login to Manage My Booking and select the option to view the invoice. If you are still experiencing issues, then please contact us here.
Please contact our customer support team here to advise. Overstays will be chargeable.
You can amend your booking up to 24 hours before you are due to arrive without any cost. Flexible bookings are fully refundable also, up to 24 hours before you are due to arrive.
Your amendable booking is not refundable but will be valid for 12 months from your current booking date. All parking queries that cannot be answered using the ‘Manage my booking’ page should be directed to [email protected].
Yes, your pre-booked parking confirmation email shares a link you can click to manage your parking booking.
All parking bookings at London Southend Airport are fully flexible, without any fees for any amendments you might need to make.
All of our car parks are a short walk to the terminal and easy for families travelling with young children to use. Learn more about our parking options.
If your parking booking is pending, your payment might not yet have been taken. If this occurs, please check with your bank. Please DO NOT make another booking or your booking may be duplicated.
Check out our advice
Check-in opens two hours before your scheduled time of departure.
Book special assistance through your airline or tour operator before you travel. Click for more information on special assistance.
You can drop off or pick up passengers in our Short stay car park, but charges do apply. There is also a free of charge pick up/drop off facility for up to 15 minutes available in our Long stay car park.
We have a number of food and drink facilities at the airport, including The Pilot Café and SKYCAFÉ. These all serve a range of food and drink options, but please visit their specific pages for more detail.
