Frequently asked questions

If you would like to operate a drone in either the Flight Restricted Zone (FRZ), the Runway Protected Zone (RPZ) or in controlled airspace surrounding London Southend Airport, then please contact Southend ATC through the enquiries e-mail: [email protected]

We would love to hear from you! For information about the vacancies we are currently advertising, please see our careers page.

At London Southend Airport, we are keen to support young people and those in the early stages of their careers to develop the same love of travel and aviation that we have.  

For reasons related to safety and security, we can only provide work experience opportunities in certain departments and at certain times of the year, to ensure anyone on a placement is well supported.  

If you are interested in carrying out work experience at London Southend Airport, please email your details, including information about your placement requirements, to [email protected] 

London Southend Airport is a popular filming location (just ask James Bond!). Either fill out an enquiries form or contact us directly at [email protected] providing information about the production, duration of filming, crew size and contact details and we will get straight back to you.

Yes, Green Motion is based in our Arrivals Hall for car and van rental. Learn more about car rental at London Southend Airport.

The 100ml rule still applies. We have installed a new CiTX machine which allows passengers to take liquids larger than 100ml and keep all items in their bags when going through security.  Whilst this service is available most of the time, we cannot yet guarantee that it will be available 100% of the time, hence we still need to advise passengers of the 100ml rule.

Please refer to our information on hand luggage restrictions for more details.

At London Southend Airport, we are keen to support young people and those in the early stages of their careers to develop the same love of travel and aviation that we have.  

For reasons related to safety and security, we can only provide group activities (such as school visits) in certain departments and at certain times of the year, to ensure all our visitors have the best possible experience.   

If you are interested in organising a group visit at London Southend Airport, please email your details, including information about your group and requirements, to [email protected] 

Please click to make GA Payments for EGMC.

All questions about passport validity and entry requirements for your required destination can be found on gov.uk.

You can book a helicopter experience via Adventure Experiences 001.

Check-in opens two and a half hours before your scheduled time of departure.

You can drop off or pick up passengers in our Short stay car park, but charges do apply.

We have a number of food and drink facilities at the airport, including the SKYLIFE Lounge, The Navigator and SKYCAFÉ. These all serve a range of food and drink options, but please visit their specific pages for more detail.

For information on flight times, arrivals, departures, delays, cancellations, etc. please visit your airline website or use the “Manage My Booking” service on your phone app.

We get lots of enquiries about potential new routes (we hear you!) and we’re working super hard behind the scenes, talking to airlines, to increase the number of destinations we have on offer. You can see all our destinations here.

To be one of the first to get information on new release dates from easyJet keep an eye on this page or sign up to our Community Newsletter.

You must book special assistance with your airline, tour operator or travel agent at least 48 hours before you fly. For more information about how we can help passengers with visible and hidden disabilities please visit our Special Assistance page.

Please complete our Lost Property Form and a member of the team will get back to you as soon as possible. For items lost on an aircraft, please contact your airline.

Parents/carers will be invited to carry babies or toddlers into the body scanner, where they will undergo a brief search by hand. If you wear a baby harness, please remove it and place in a tray to be screened separately.