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At The Airport FAQs

From the facilities available at London Southend Airport to how security works, we answer frequently asked questions about the airport here.

Corporate & Community

Learn more about the corporate side of London Southend Airport and what’s going on at the airport to support our local community.

London Underground

Just 20 minutes to London Underground connections from London Southend Airport via Shenfield. Find timetables and more information here.

WHSmith

Find everything you need at our airport WHSmith - a one-stop shop for books, magazines, snacks, drinks and travel accessories.

World Duty Free

Welcome to World Duty Free at London Southend Airport, home to some of the world’s biggest brands. Save money on 1000s of products.

SKYLIFE Lounge

Take it easy before your flight and take a seat in SKYLIFE Lounge, our exclusive airport lounge at London Southend Airport.

Need help?

Check out our advice

What time does check-in open?

Check-in opens two hours before your scheduled time of departure.

How do I book special assistance?

Book special assistance through your airline or tour operator before you travel. Click for more information on special assistance.

Where can I drop someone off?

You can drop off or pick up passengers in our Short stay car park, but charges do apply. There is also a free of charge pick up/drop off facility for up to 15 minutes available in our Long stay car park.

What bars and restaurants are available?

We have a number of food and drink facilities at the airport, including The Pilot Café and SKYCAFÉ. These all serve a range of food and drink options, but please visit their specific pages for more detail.